topic Re: @CS_Agent outgoing call display not showing name in Get Support

@CS_Agent outgoing call display not showing name

Maggs86 — Sun, 11 Jun 2023 15:27:52 GMT

@CS_AgentI have just moved from Rogers today. My number is moved over, however when I call out my name no longer shows up for the receiver. This is important to me. Can you please have my full name included in my outing call display?

Thanks

Re: @CS_Agent outgoing call display not showing name

Dunkman — Wed, 07 Jun 2023 01:48:55 GMT

@Maggs86

Unfortunately, Public mobile does not have name display for outgoing calls. Just will display your phone number.

Re: @CS_Agent outgoing call display not showing name

esjliv — Wed, 07 Jun 2023 01:53:02 GMT

@Maggs86 - to add to Dunkman's post, the only way for your name to show is if the receiver adds you as one of their contacts in their device, then your number and name will show.

Re: @CS_Agent outgoing call display not showing name

softech — Wed, 07 Jun 2023 21:25:47 GMT

@Maggs86 this is an open forum and we are just customers, please remove your personal info for your own protection

For the login, did you try Forgot Email link on the login page?

if that not helping, please open ticket with support by messaging them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there