topic Re: Plans Data in Get Support

Plans Data

8MN4Nt7gqSnTraL — Tue, 06 Jun 2023 16:32:38 GMT

Hello,

I noticed that 5G plans have a clause for unlimited data at reduced speed once the full-speed data has been used up. Does that also apply to 4G plans? Also, do these 4G and 5G plans support multiple SIM cards?

Re: Plans Data

esjliv — Tue, 06 Jun 2023 16:38:02 GMT

@8MN4Nt7gqSnTraL - I don't believe that clause is accurate, or at least not yet in effect.

edit, oh this is in effect for 5G plans @softech @Handy1 ? Then I stand corrected, apologies.

Re: Plans Data

Handy1 — Tue, 06 Jun 2023 16:34:03 GMT

@8MN4Nt7gqSnTraL The unlimited data is only for the 5G plans and you can only have one SIM card per account and email address

Re: Plans Data

softech — Tue, 06 Jun 2023 16:36:22 GMT

@8MN4Nt7gqSnTraL

Sorry, only the 5G plans have that features 😞

Please note that the unlimited data after you regular plan data will be reduced to 512Mbps

Re: Plans Data

Handy1 — Tue, 06 Jun 2023 16:40:17 GMT

@esjliv Yes , at least it’s my understanding but things change on the daily around here sometimes too 🙂

Re: Plans Data

frostyfire22 — Tue, 06 Jun 2023 17:12:19 GMT

@8MN4Nt7gqSnTraL Only 5G plans are unlimited. Maybe PM might change them in the future!

Re: Plans Data

Typhon — Tue, 06 Jun 2023 18:10:27 GMT

@softech wrote:
@8MN4Nt7gqSnTraL
Sorry, only the 5G plans have that features 😞
Please note that the unlimited data after you regular plan data will be reduced to 512Mbps

If it's unlimited data why do you suggest it would be reduced after regular plan data ? Does this mean that even on a 4G plan after all plan data is used up you would still have data at reduced speeds?

Re: Plans Data

Handy1 — Tue, 06 Jun 2023 18:12:44 GMT

@Typhon You only get reduced speeds after data bucket used on 5G plans

Re: Plans Data

8MN4Nt7gqSnTraL — Tue, 13 Jun 2023 20:09:24 GMT

Thank you. I meant to mark this reply as the accepted solution.