topic Re: Lost SIM card in Get Support

Lost SIM card

Gab02 — Mon, 05 Jun 2023 22:12:38 GMT

Hi,

This is my friend's account. I cannot log in into my account because I lost my SIM card while traveling. I have the right email address and password but, with EverSafe, I need to enter a code that is sent to my phone number. As I mentioned, I do not currently have access to my phone number. How can I log in?

Thank you!

Re: Lost SIM card

Handy1 — Mon, 05 Jun 2023 22:14:01 GMT

@Gab02 Try and hit resend several time and see if you don’t get a option to have it sent to email instead

or you need support

Message support directly

while your already here and logged in the community

you can send a private message To CS_Agents by clicking >>>>>>>>here.

Re: Lost SIM card

Gab02 — Mon, 05 Jun 2023 22:19:16 GMT

Great, thank you, it worked!