topic Transfer Request in Get Support

Transfer Request

pattyksanderson — Mon, 05 Jun 2023 21:41:40 GMT

@CS_Agent Need help to resend request

Re: Transfer Request

Handy1 — Mon, 05 Jun 2023 21:42:45 GMT

@pattyksanderson Will send you number to live support to restart port process for you . Private message.

Re: Transfer Request

computergeek541 — Mon, 05 Jun 2023 21:43:41 GMT

@pattyksanderson wrote:
@CS_AgentNeed help to resend request

Tagging the above username is unlikely to get their attention. A ticket will need to be opened using the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html . If there are difficulties using that process, a private message will need to be sent.

Re: Transfer Request

softech — Mon, 05 Jun 2023 21:59:10 GMT

@pattyksanderson is your PM sim working for outgoing calls and just not incoming because of the porting ?

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed