topic Re: payment update in Get Support

payment update

michezoe — Mon, 05 Jun 2023 16:03:04 GMT

how do i change my cc payment info?

Re: payment update

Handy1 — Mon, 05 Jun 2023 16:19:48 GMT

@michezoe In your my account payment tab then hit manage subscription , or you can get support to update it for you

Message support directly

while your already here and logged in the community

you can send a private message To CS_Agents by clicking >>>>>>>>here.

add just follow the first 2 clicks in pic and bottom of page

Re: payment update

hairbag1 — Mon, 05 Jun 2023 16:10:04 GMT

@michezoe

log in to your account on a laptop. Click Payment > Manage Subscription ...in there you can edit out old credit card and add new one.

Re: payment update

softech — Thu, 08 Jun 2023 14:26:51 GMT

@michezoe you can easily update it yourself

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link:

https://myaccount.publicmobile.ca/en/account/payment/manage-card

https://myaccount.publicmobile.ca/en/account/payment/manage-card

Re: payment update

pmbc — Mon, 05 Jun 2023 16:10:28 GMT

@michezoe you can do this in your Account portal. Click on payments, manage subscriptions, manage payment method. that's where you can change your CC info.

Re: payment update

hTideGnow — Mon, 05 Jun 2023 16:36:32 GMT

@michezoe I hope you are not trying to resume service.

If you are , a quicker way is to get a voucher from Shoppers drug mart and then load the voucher using *611