topic URGENT Forbidden A1 Error in Get Support

URGENT Forbidden A1 Error

akrit08 — Mon, 05 Jun 2023 23:04:27 GMT

Hey Public Mobile Community,

When I try to login into my Public Mobile account after the EverSafe Verification I get this error:

Forbidden A1

Do any of guys know about this? Any agents of Public Mobile?

I really need help regarding this. It's really URGENT as I need to change my credit card info in my account.

Any kind of help or info would be greatly appreciated.

Thanks, Akrit

Re: URGENT Forbidden A1 Error

softech — Mon, 05 Jun 2023 07:51:33 GMT

@akrit08 site is currently down for maintenance. Please try login again in the morning

If you need to urgently login to resume service, you can try to get a voucher from SDM/711/Shell/London Drug or online at recharge.com/ding.com/muskbird.com and load the voucher using *611

Re: URGENT Forbidden A1 Error

Handy1 — Mon, 05 Jun 2023 10:49:44 GMT

@akrit08 You can go update your credit card now , site up and running again

Re: URGENT Forbidden A1 Error

Squid — Mon, 19 Jun 2023 04:49:46 GMT

Am tying to login and am getting the same error message - urgently need to buy more data

Is the site down again or is it me?

Many thanks

Re: URGENT Forbidden A1 Error

softech — Mon, 19 Jun 2023 04:51:33 GMT

@Squid PM site I'd down a lot at night for maintenance lately

what add-on you try to get? can you buy with *611 ? But 4 digits account pin is needed

Re: URGENT Forbidden A1 Error

Impie — Mon, 10 Jul 2023 04:56:02 GMT

I have the same problem! Anyone?

Re: URGENT Forbidden A1 Error

computergeek541 — Mon, 10 Jul 2023 05:13:08 GMT

@Impie wrote:
I have the same problem! Anyone?

The forbidden error message gets shown regularly, especially at night. Please try again at a later time. If you need to make a payment sooner, that can be done through 611.

Re: URGENT Forbidden A1 Error

HenryMobile — Sun, 21 Jan 2024 23:41:49 GMT

We have been getting this error for three weeks now. We can't login, we can't register the sim card.

Nothing that we have found in the help articles has worked. Is there an email we can reach out to?

Re: URGENT Forbidden A1 Error

Handy1 — Sun, 21 Jan 2024 23:45:10 GMT

@HenryMobile Please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: URGENT Forbidden A1 Error

HenryMobile — Sun, 21 Jan 2024 23:48:52 GMT

Thank you for the link.
One of the issues with not being able to login, is that we can't submit a support ticket.

I have sent them a private message. I guess wait and see.

Re: URGENT Forbidden A1 Error

Dave1986 — Fri, 08 Mar 2024 15:44:34 GMT

Im getting this error as well. Help ?

Re: URGENT Forbidden A1 Error

PooyaSalahi — Mon, 11 Mar 2024 05:16:44 GMT

I have same problem

Re: URGENT Forbidden A1 Error

stevelu27 — Tue, 05 Nov 2024 15:27:06 GMT

ANyone know how to resolve this? or anyone to call about this?

Re: URGENT Forbidden A1 Error

jeremyguay1985 — Thu, 09 Jan 2025 08:23:41 GMT

this has got to be the worst company ever. i'm still having this problem and its been almost a year since this thread was started. i'm so sick of these guys its just one thing after another. im done

topic *URGENT* Forbidden A1 Error in Get Support

*URGENT* Forbidden A1 Error

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topic URGENT Forbidden A1 Error in Get Support

URGENT Forbidden A1 Error

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