topic I can't make local calls. It says that I need an add-on ... in Get Support

I can't make local calls. It says that I need an add-on ...

lightwave789 — Tue, 04 Jan 2022 20:09:24 GMT

same problem as everyone else..cant make a local call.. Ive lost 2 days of sevice now please fix this issue

Re: I cannot make a local call. Says I need an addon..

srlawren — Wed, 20 Dec 2017 20:51:07 GMT

@lightwave789 wrote:
same problem as everyone else..cant make a local call.. Ive lost 2 days of sevice now please fix this issue

@lightwave789 same fix as everyone else.. https://productioncommunity.publicmobile.ca/t5/Discussions/I-cannot-make-a-local-call-Says-I-need-an-addon/m-p/197871/highlight/true#M58051

Re: I can't make local calls. It says that I need an add-on ...

JMW — Sat, 20 Jan 2018 14:45:56 GMT

Help please. Phone needed urgently. Cannot make local call, text or search. Thanks. Add on requires message when trying to make local call.

Re: I can't make local calls. It says that I need an add-on ...

JMW — Sat, 20 Jan 2018 16:07:34 GMT

Re: I can't make local calls. It says that I need an add-on ...

matbasm — Sat, 20 Jan 2018 16:14:48 GMT

@JMW, Can you please provide some more information. Waht plan are you on? When did you last renew the plan? Are you on auto-pay - if so, when would the last renewal have been? Have you changed phones?