topic Re: Cannot make or receive phone calls in Get Support

Cannot make or receive phone calls

Chance1986 — Sun, 04 Jun 2023 23:28:21 GMT

@CS_Agent I am unable to make or receive phone calls. Text and data work fine. Please help.

HALIMACS — Sun, 04 Jun 2023 19:29:12 GMT

Try switching you device to 3G only in the network connections to see if calling is possible.

Or select "automatic" in those settings...

softech — Sun, 04 Jun 2023 19:31:35 GMT

check My Account using Incognito mode once again just in case you were reading cached page

if status active, , try reboot the phone

try changing preferred network type to 3G only

try in different area in case it 8s local network issue

if you have another phone, test the PM sim there. It will force a sim provisioning and could resolve the issue

BKNS27 — Sun, 04 Jun 2023 21:32:05 GMT

Did you just port your number to PM recently?

Did you reply to the text confirming you are porting over to PM?