topic Re: Transfer Old Public Mobile Number to new Public Account in Get Support

Transfer Old Public Mobile Number to new Public Account

Dre-VII — Sun, 04 Jun 2023 16:18:43 GMT

How do I transfer a phone number from my old Public Mobile account to my new Public Mobile account? @CS_Agent

Re: Transfer Old Public Mobile Number to new Public Account

Handy1 — Sun, 04 Jun 2023 16:19:58 GMT

@Dre-VII You can’t , but if you just want to replace the SIM card and keep you old number you can

SIM SWAPPING profile tabs

Re: Transfer Old Public Mobile Number to new Public Account

HALIMACS — Sun, 04 Jun 2023 16:20:21 GMT

You cannot transfer numbers from one public mobile account to another.

If you’re talking about changing the Sim card, that’s different.

Re: Transfer Old Public Mobile Number to new Public Account

softech — Sun, 04 Jun 2023 16:23:00 GMT

@Dre-VII sorry, not swap numbers between accounts

Re: Transfer Old Public Mobile Number to new Public Account

HALIMACS — Sun, 04 Jun 2023 16:23:15 GMT

@Dre-VII

although there is a rigmarole of a way to do it, but you probably won’t want to bother.

If your old Public Mobile account is still active, you could port the number to a holding service (or a prepaid supplier) and then transfer that number back into your new Public Mobile account using the change number feature on your self serve account.

There is an option there to port number in from another provider.

Re: Transfer Old Public Mobile Number to new Public Account

Handy1 — Sun, 04 Jun 2023 16:23:42 GMT

@Dre-VII Assuming both PM accounts here active you could port out you old number .and then port it back into the new account ,, but this would have the added cost of buying a sim from another carrier and activating a plan to only port it back to PM

Re: Transfer Old Public Mobile Number to new Public Account

LitlLdy — Sun, 04 Jun 2023 16:24:30 GMT

@Dre-VII wrote:
How do I transfer a phone number from my old Public Mobile account to my new Public Mobile account? @CS_Agent

@Dre-VII , you can’t transfer your public mobile phone # to another public mobile account! The only way you can use you phone # from an old public mobile account to a new public mobile account is to port your phone number to a different company then port it in to the new account. Sorry.

Re: Transfer Old Public Mobile Number to new Public Account

Dre-VII — Sun, 04 Jun 2023 16:41:35 GMT

Thank you!

Re: Transfer Old Public Mobile Number to new Public Account

Dre-VII — Sun, 04 Jun 2023 16:41:58 GMT

Thank you!