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    <title>topic Wrong add on in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993322#M690695</link>
    <description>&lt;P&gt;Accidentally put wrong add on&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sun, 04 Jun 2023 01:18:49 GMT</pubDate>
    <dc:creator>Brian1976</dc:creator>
    <dc:date>2023-06-04T01:18:49Z</dc:date>
    <item>
      <title>Wrong add on</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993322#M690695</link>
      <description>&lt;P&gt;Accidentally put wrong add on&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 04 Jun 2023 01:18:49 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993322#M690695</guid>
      <dc:creator>Brian1976</dc:creator>
      <dc:date>2023-06-04T01:18:49Z</dc:date>
    </item>
    <item>
      <title>Re: Wrong add on</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993325#M690698</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293666"&gt;@Brian1976&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV&gt;You will receive a response from an agent faster using the first option below, which is the preferred method.&lt;/DIV&gt;&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click&amp;nbsp;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener nofollow noreferrer"&gt;here&lt;/A&gt;&amp;nbsp;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Alternatively, you can send a private message to our Agents by clicking&amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class=""&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;Keep an eye on the envelope icon in top right hand corner for a reply from the agent.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 04 Jun 2023 01:23:31 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993325#M690698</guid>
      <dc:creator>Hollister</dc:creator>
      <dc:date>2023-06-04T01:23:31Z</dc:date>
    </item>
    <item>
      <title>Re: Wrong add on</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993326#M690699</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293666"&gt;@Brian1976&lt;/a&gt;&amp;nbsp; Message support directly , and explain what happened&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Getting support / submit ticket&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get support by starting a conversation with virtual Chat box &amp;gt;&amp;gt;&amp;gt;&amp;gt;&amp;gt;&amp;gt;. Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener"&gt;&lt;SPAN class=""&gt;here&lt;/SPAN&gt;&lt;/A&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P class=""&gt;&lt;SPAN class=""&gt;&amp;nbsp; &lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 04 Jun 2023 01:26:35 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Wrong-add-on/m-p/993326#M690699</guid>
      <dc:creator>Handy1</dc:creator>
      <dc:date>2023-06-04T01:26:35Z</dc:date>
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