topic Re: locked out in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993108#M690526 <P>i got it had to download the new app on her phone and it finally worked thanks</P> Sat, 03 Jun 2023 18:33:11 GMT car62 2023-06-03T18:33:11Z locked out https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993097#M690518 <P>i never had issues untill now my wifes account is still lock me out and the problem is I can't seem to be able to fix it they change password we have done that it says successful but still wont work</P> Sat, 03 Jun 2023 18:21:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993097#M690518 car62 2023-06-03T18:21:13Z Re: locked out https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993104#M690522 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293216">@car62</a>&nbsp;try to reset password and login using Incognito mode.&nbsp; &nbsp;</P><P>&nbsp;</P> Sat, 03 Jun 2023 18:28:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993104#M690522 softech 2023-06-03T18:28:40Z Re: locked out https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993108#M690526 <P>i got it had to download the new app on her phone and it finally worked thanks</P> Sat, 03 Jun 2023 18:33:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/locked-out/m-p/993108#M690526 car62 2023-06-03T18:33:11Z