topic Re: i have two phones with two accounts and phone numbers. Can't talk to each other. in Get Support

i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia — Sat, 03 Jun 2023 02:37:54 GMT

The phones are a Samsung S10e and a Iphone 6s.

Both phones are on Public.

The both call and talk normally to any business or org.

The verification numbers were received by the both phones when I logged in.

But If I call the S10e with my Iphone 6s , I get voicemail.

and if I call the Iphone 6s with my S10e , I get voicemail.

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

softech — Sat, 03 Jun 2023 01:55:23 GMT

@protozia how long both phones joined PM? are they two number ported into PM?

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

BKNS27 — Sat, 03 Jun 2023 02:04:18 GMT

@protozia

Are both phones on Do Not Disturb enabled in the settings?

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia — Sat, 03 Jun 2023 02:08:02 GMT

I have the two phones about 6 months with PM. Up until today I could phone each other with either phone.

"are they two number ported into PM?: d'ont know what you mean .

different area codes 778 and 672

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

geopublic — Sat, 03 Jun 2023 02:56:45 GMT

Check to make sure you haven't accidently blocked your other number on your phone and vice versa.

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia — Sat, 03 Jun 2023 03:33:56 GMT

"are they two number ported into PM?: d'ont know what you mean .

I fixed it. Earlier I was troubleshooting two pixel 3s . I use what ever SIMS I find. After the work was done and I put the two SIMS from the iphone 6s and the S10e in the opposite (wrong) phones.

different area codes 778 and 672

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

BKNS27 — Sat, 03 Jun 2023 04:28:25 GMT

@protozia

Porting your old number from another carrier recently?
Or did you pick a new number from PM?

If you ported your number over to PM, did you reply to the text with YES with your old SIM in your phone confirming you are porting your number over to PM. The is the most important and final step to complete the porting of your number.

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia — Sat, 03 Jun 2023 14:44:00 GMT

"are they two number ported into PM?" I dont know what that is.

I replied last night but it disappeared.

Re: i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia — Sat, 03 Jun 2023 14:50:47 GMT

I was fixing two Pixel 3s . I used the two SIMS out of my phones.

When I finished, I put the SIMS in the wrong phones--switched them.

After nearly a day I had an idea.

I put the correct SIM in the correct phone and the problem is solved.