topic Re: Stopped having access to my old sim and plan to transfer my service to an new public mobile sim in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992722#M690186 Fri, 02 Jun 2023 23:18:12 GMT computergeek541 2023-06-02T23:18:12Z Stopped having access to my old sim and plan to transfer my service to an new public mobile sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992669#M690175 <P>Can someone advise me how to do it? Thanks.</P> Sat, 03 Jun 2023 00:50:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992669#M690175 ffc 2023-06-03T00:50:36Z Re: Stopped having access to my old sim and plan to transfer my service to an new public mobile sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992671#M690176 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/293356">@ffc</a>&nbsp; sign into your my account&nbsp;</P><P class=""><SPAN class="">SIM<SPAN class="">&nbsp; </SPAN>SWAPPING<SPAN class="">&nbsp; </SPAN>profile tabs </SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1685745714289.png" style="width: 768px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/81628i5E7FEE47D841ECA9/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1685745714289.png" alt="Handy1_0-1685745714289.png" /></span></P><P>&nbsp;</P><P class="">&nbsp;</P> Fri, 02 Jun 2023 22:44:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992671#M690176 Handy1 2023-06-02T22:44:58Z Re: Stopped having access to my old sim and plan to transfer my service to an new public mobile sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992722#M690186 Fri, 02 Jun 2023 23:18:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992722#M690186 computergeek541 2023-06-02T23:18:12Z Re: Stopped having access to my old sim and plan to transfer my service to an new public mobile sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992875#M690339 <P>Hello, I can only share my experience. I ended up having to purchase a new SIM card from Telus as PM takes forever to send them I am reading. The catch is with not CS right now, you need them to activate the new SIM. Yes, as far as I understand you should be able to carry on with your current SIM card. I found I just had to pay the 10.00 again and get a new one to not loose my mind. This was my experience, so I'm just sharing. Good luck and I hope you get some success quickly.&nbsp;</P> Sat, 03 Jun 2023 13:28:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Stopped-having-access-to-my-old-sim-and-plan-to-transfer-my/m-p/992875#M690339 TeaGuide22 2023-06-03T13:28:50Z