topic Re: I don't need verification code via texting in Get Support

I don't need verification code via texting

Sherry13131 — Sun, 04 Jun 2023 07:08:30 GMT

Hi,

I just loged into my account and I noticed I updated my account by consenting receiving Eversafe confirmation code. I DON'T need this because I usually go abroad and don't have my this phone number. Would you please help me cancel this? Waiting for your nice help. Thanks.

Re: I don't need verification code via texting

softech — Fri, 02 Jun 2023 16:59:08 GMT

@Sherry13131 sorry, 2FA from PM cannot be disabled

You can however click the "Trusted device" box and then it won't ask you again on the same device , unless the cache is cleared

You can also have the code send to email (after EverSafe ID is fully setup) if you have trouble receiving 2FA on the phone

Re: I don't need verification code via texting

hTideGnow — Fri, 02 Jun 2023 17:02:14 GMT

HI @Sherry13131 Unlike the old My Account system, there is no option to opt-out 2FA 😞

Re: I don't need verification code via texting

DDM69 — Fri, 02 Jun 2023 17:03:16 GMT

@Sherry13131 eversafe should only update your login info and password. No changes to your account.

Re: I don't need verification code via texting

Handy1 — Fri, 02 Jun 2023 17:05:07 GMT

@Sherry13131 You can do it yourself in my account

Turn auto pay off 3 easy clicks

Or if you know the 4 digit PIN number

*611

Re: I don't need verification code via texting

hTideGnow — Fri, 02 Jun 2023 17:06:43 GMT

@Handy1 wrote:
@Sherry13131 You can do it yourself in my account
Turn auto pay off 3 easy clicks

Or if you know the 4 digit PIN number
*611

HI @Handy1 wrong post? or pasted from wrong source?

Re: I don't need verification code via texting

Handy1 — Fri, 02 Jun 2023 17:09:00 GMT

@hTideGnow Oops and sorry for confusion @Sherry13131 i took from post your are abroad and want to cancel plan … ignore me 😞

Re: I don't need verification code via texting

liuxinbing — Fri, 02 Jun 2023 20:06:37 GMT

That doesn't work for mobile phones. It still keeps asking for 2fa every time.

It does work for computer: it stopped asking for 2fa the next time logging in on my computer.

Re: I don't need verification code via texting

Haiggy — Fri, 02 Jun 2023 21:34:47 GMT

You can register an e-mail address so that you don't need the phone service, but you will need to confirm the code that gets e-mailed to you.

You will have to open the app, hit the '+' sign under the My Account tab, and choose 'Profile'.

Next, tap on 'Manage EverSafe ID'. Add your e-mail address here.