topic Re: Transfer number from koodo in Get Support

Transfer number from koodo

Tonymass — Fri, 02 Jun 2023 16:26:36 GMT

I am not able to send a ticket I get an error I would like to transfer my Koodo phone number to public mobile

Re: Transfer number from koodo

Handy1 — Fri, 02 Jun 2023 16:27:07 GMT

@Tonymass

Message support directly

while your already here and logged in the community

you can send a private message To CS_Agents by clicking >>>>>>>>here.

Re: Transfer number from koodo

Handy1 — Fri, 02 Jun 2023 16:31:45 GMT

@Tonymass If it’s Koodo pre paid you need support help if it’s Koodo post paid you can do it your self in my account … transfer number

profile tabs

Change # on profile tabs

Just pick option under my first red circle in pic to transfer

Re: Transfer number from koodo

Yummy — Fri, 02 Jun 2023 16:31:31 GMT

You do not need a ticket to transfer number to PM.

Do it through My Account: Profile then

Re: Transfer number from koodo

computergeek541 — Sun, 04 Jun 2023 07:23:52 GMT

@Yummy wrote:
You do not need a ticket to transfer number to PM.
Do it through My Account: Profile then

If the numer coming from Koodo to Public Mobile is from a prepaid Koodo acocunt, Handy1 is correct as a ticket does need to be opened to start this porting request.