topic Re: Start Plan Early in Get Support

Start Plan Early

TyR93 — Fri, 02 Jun 2023 10:07:51 GMT

Hi there,

I would like to start my new plan early. I have changed plans and am set to restart on June 15th, but would like to start it now. I have already paid. Please help

Re: Start Plan Early

Handy1 — Fri, 02 Jun 2023 10:39:28 GMT

@TyR93 You typically need supports help to do a early renewal

while your already here and logged in the community

you can send a private message To CS_Agents by clicking >>>>>>>>here.

Some have said you. Do it yourself like this if you want to try

Early renewal

assuming at least that your current plan is still one that is offered . If you go into your Self Serve account and schedule a plan change to a different plan, the Self Serve page will then alllow you to select your current plan as an immediate plan change if you go back to change your plan again…otherwise if your existing plan is not there you will need supports help with this

Re: Start Plan Early

Handy1 — Fri, 02 Jun 2023 10:55:08 GMT

@TyR93 If it’s a different plan you’re changing to just go back cancel the plan change … then select the plan again for change and change it immediately and. Not for renewal

Re: Start Plan Early

Handy1 — Fri, 02 Jun 2023 13:12:39 GMT

@TyR93

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Re: Start Plan Early

wetcoaster — Fri, 02 Jun 2023 13:52:07 GMT

@Handy1

I understand the OP slightly differently... To me it sounds that they have done the scheduled plan change for renewal and now want to change to the scheduled plan immediately.

I have not tried this yet in the new portal (and, from this device, this stupid system doesn't let me log into the account I have a scheduled plan change on, so can't confirm right now...), but, in the previous "My Account" you had to cancel the scheduled plan change to be able to do an immediate change to the same plan. That, of course, only works if the plan is still available.

Re: Start Plan Early

softech — Fri, 02 Jun 2023 13:58:43 GMT

@TyR93 wrote:
Hi there,
I would like to start my new plan early. I have changed plans and am set to restart on June 15th, but would like to start it now. I have already paid. Please help

@TyR93 just go back to My Account, change plan screen and click "Change plan now"

Pm will charge you the new plan amount now and will start the new plan immediately

Re: Start Plan Early

DennyCrane — Fri, 02 Jun 2023 14:00:38 GMT

Cancel the scheduled plan change and then change it again, but this time immediately.

Re: Start Plan Early

Handy1 — Fri, 02 Jun 2023 14:18:35 GMT

@wetcoaster Yes I agree I say that in my prior post I was also trying to text out some new images I made up … why me messages where little scattered … but I think I have it all set up now