topic Re: Public points in Get Support

Public points

Sesameseed — Fri, 02 Jun 2023 01:11:00 GMT

With this new public points system, will my current rewards be cancelled or with I still have my rewards. If anyone could help it’d be appreciated

Re: Public points

pmbc — Fri, 02 Jun 2023 01:18:05 GMT

@Sesameseed @Brilliance If you created accounts prior to Jan 22 and didn't opt into the new rewards system you should be good; you'll still be using the old rewards system. You have to opt in to the new rewards system which has been discussed on these forums. General consensus is to stay on the old system to get more immediate savings on your monthly bill.

Re: Public points

golfball — Fri, 02 Jun 2023 01:20:06 GMT

You will NOT keep your old cash based rewards if you switch to the points system, in most circumstances it's better to stay on the old rewards.

Re: Public points

BKNS27 — Fri, 02 Jun 2023 01:32:10 GMT

@Sesameseed

It is voluntary if you decide to switch from the old Rewards system to the Points system but DON’T!

The old Rewards will give you monthly credits and you will loss the $2 credit for AutoPay.