topic Re: auto-pay in Get Support

auto-pay

jietang — Thu, 01 Jun 2023 21:43:51 GMT

I set up auto-pay. I don't get $2 off every 30 days. Please review my account.

Re: auto-pay

softech — Thu, 01 Jun 2023 21:45:01 GMT

@jietang we answered you on your earlier post:

https://productioncommunity.publicmobile.ca/t5/Get-Support/auto-pay/m-p/991668/highlight/true#M689385

Re: auto-pay

DDM69 — Thu, 01 Jun 2023 22:11:44 GMT

@jietang

You are posting this to a public forum made up of all customers and we don’t have access to your account

Re: auto-pay

dust2dust — Thu, 01 Jun 2023 22:51:19 GMT

@jietang- The above response would be a singular outlier opinion. I don't think any of the regulars here have intentionally switched from the old rewards. I would strongly recommend the opposite.

Re: auto-pay

softech — Thu, 01 Jun 2023 23:04:30 GMT

@Brilliance for pricey plan , the 5% is better the $2

But many have loyalty rewards that is $5/cycle. which is $60! a year. New rewards only give you 10 points ($10) which is way less and doubt the 5% can make it up