topic Re: can not make call in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991560#M689298 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/292900">@Ballie</a>&nbsp; &nbsp;be safe, login to My Account using <STRONG>Incognito mode</STRONG> and check account status first</P><P>But it could also be local network issue. So, if account status showing Active,&nbsp; try the sim in different area</P><P>&nbsp;</P> Thu, 01 Jun 2023 19:40:03 GMT softech 2023-06-01T19:40:03Z can not make call https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991550#M689290 <P>can not make call . and have messege data is not avaiable&nbsp;</P> Thu, 01 Jun 2023 19:35:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991550#M689290 Ballie 2023-06-01T19:35:48Z Re: can not make call https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991552#M689292 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/292900">@Ballie</a>&nbsp;</P><P>did you try what suggested?&nbsp; Look like your account now renewed, maybe Autopay failed</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Get-Support/cell-phone-is-not-working/m-p/991519/highlight/true#M689263" target="_blank">https://productioncommunity.publicmobile.ca/t5/Get-Support/cell-phone-is-not-working/m-p/991519/highlight/true#M689263</A></P> Thu, 01 Jun 2023 19:36:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991552#M689292 softech 2023-06-01T19:36:42Z Re: can not make call https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991557#M689296 <P>it should be on june 07</P> Thu, 01 Jun 2023 19:38:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991557#M689296 Ballie 2023-06-01T19:38:55Z Re: can not make call https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991560#M689298 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/292900">@Ballie</a>&nbsp; &nbsp;be safe, login to My Account using <STRONG>Incognito mode</STRONG> and check account status first</P><P>But it could also be local network issue. So, if account status showing Active,&nbsp; try the sim in different area</P><P>&nbsp;</P> Thu, 01 Jun 2023 19:40:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/can-not-make-call/m-p/991560#M689298 softech 2023-06-01T19:40:03Z