topic Re: Previous Community Account Recovered in Get Support

Previous Community Account Recovered

Kriz — Thu, 01 Jun 2023 19:33:50 GMT

I am happy to say that my previous community account has now ben linked to my profile.

Thanks to @CS_Agent for the help. I can bring more happier.

Thanks.

Re: Previous Community Account Recovered

softech — Thu, 01 Jun 2023 19:35:31 GMT

Happy to see the "lost" people are now found. We can turn off the Amber alert? LoL

(typo fixed)

Re: Previous Community Account Recovered

will13am — Thu, 01 Jun 2023 19:36:06 GMT

@Kriz , by chance did your recovery occur from a support ticket? Many customers were having issues and a dedicated announcement thread was made to capture this. I am just wondering if the resolution was a bulk fix or customer initiated support ticket.

Re: Previous Community Account Recovered

DDM69 — Thu, 01 Jun 2023 20:46:05 GMT

@Kriz @I had the same issue this morning. Couldn’t submit a ticket but sent a msg to an agent and he took care of it.

Re: Previous Community Account Recovered

Kriz — Sat, 03 Jun 2023 01:56:07 GMT

I sent a message and tagged CS_Agent and someone picked it up and helped me