topic Re: Payment in Get Support

Payment

Sparky1959 — Thu, 01 Jun 2023 19:21:54 GMT

Payment vouchers will not work,I need actual human customer support.

Re: Payment

softech — Thu, 01 Jun 2023 19:23:24 GMT

@Sparky1959 when you got the voucher and where you got it from?

Vouchers from some stores have a 24 hours wait time before it can be used. If you got from one of those stores, I am not sure if PM support can help (cos likley the systems not sync'ed yet and PM is not seeing the voucher is active until later today or tomorrow)

but you can try to message support to confirm.

Private message CS agent at

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Payment

hairbag1 — Thu, 01 Jun 2023 19:23:25 GMT

@Sparky1959

dial 611 to add'em to your account

Re: Payment

Handy1 — Thu, 01 Jun 2023 19:31:50 GMT

@Sparky1959 you can 611 and load then or sign into your my account and go to payment tab and at bottom of screen load vouchers now