topic Re: telus in Get Support

telus

lomnomad — Wed, 31 May 2023 19:38:07 GMT

has public mobile been bought by telus and they are just now changing everyone over? As stated in another query my phone reception has been very bad for the past 3 weeks...and it never was before???

Re: telus

hTideGnow — Wed, 31 May 2023 19:39:20 GMT

HI@lomnomad Telus has PM for many years already

Phone reception issue could be a problem with all Telus phone, not just PM's

what phone do you have?

are you using LTE or 3G on your phone's network settings?

Re: telus

DennyCrane — Wed, 31 May 2023 20:01:06 GMT

Public Mobile is Telus. It's just their budget brand, but we get access to the Telus network.

Is it just calls? Or data and SMS too? What do you have your network settings on your device set to? Make sure it's automatic. Do you know if you've been upgraded to VoLTE? And are you by chance using an oversees phone?

Re: telus

DDM69 — Wed, 31 May 2023 21:18:47 GMT

@lomnomad

I would imagine Google would be able to answer this will plenty of detail.