topic Re: Remove credit card in Get Support

Remove credit card

Al191 — Wed, 31 May 2023 03:55:35 GMT

Would you please remove my credit card info from my account?
I have unsubscribed and canceling my account.

Handy1 — Wed, 31 May 2023 04:13:06 GMT

@Al191 Only support can remove your credit card from your account

But if you have turned of auto pay then you should not get charged again , and the account will close out in90 days

hTideGnow — Wed, 31 May 2023 04:12:03 GMT

hi @Al191 sorry, only agent can help to remove the card

please submit a ticket with CS agent via direct message

Another trick is to replace a $0 prepaid Visa to remove the existing cc

BKNS27 — Wed, 31 May 2023 04:34:23 GMT

We are all customers like you on this Community so we don’t have access to your account.

If you ported out your number your account will be closed, SIM will be useless and all your account information will be removed.