https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-didn-t-change/m-p/206096#M68828 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/13041">@smartybrah</a>&nbsp;The autochange sometimes fails. You will need moderator assistance. Click this:&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><SPAN class="s1">message to moderators</SPAN></A> to send a private message to the moderator team with your phone number and an explanation.</P> Tue, 19 Dec 2017 01:30:55 GMT Luddite 2017-12-19T01:30:55Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-didn-t-change/m-p/206071#M68827 <P>Awhile ago i changed my data option from 12gb to 15gb + 3gb at 4g lte speeds when they had the offer going on. It was set to automatically change with my new billing cycle on November 20 and never logged back on the check it.&nbsp;Then i checked my account today and realized my plan hasn't changed and was charged for the same plan, was there something on my end i did wrong?</P><P>&nbsp;</P> Tue, 04 Jan 2022 20:08:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-didn-t-change/m-p/206071#M68827 smartybrah 2022-01-04T20:08:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-didn-t-change/m-p/206096#M68828 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/13041">@smartybrah</a>&nbsp;The autochange sometimes fails. You will need moderator assistance. Click this:&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><SPAN class="s1">message to moderators</SPAN></A> to send a private message to the moderator team with your phone number and an explanation.</P> Tue, 19 Dec 2017 01:30:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-didn-t-change/m-p/206096#M68828 Luddite 2017-12-19T01:30:55Z