topic Re: Mistake on email in Get Support

Mistake on email

Cookie3 — Wed, 31 May 2023 12:23:42 GMT

I set up a friend on Public Mobile and I entered his email wrong so he doesn't get any updates, What can I do to change it?

hTideGnow — Tue, 30 May 2023 23:39:21 GMT

HI @Cookie3 can he access My Account? If he can , then he can update the email address himself on the Profile tab, EverSafe section there

BKNS27 — Tue, 30 May 2023 23:45:06 GMT

He will need to contact a CS_Agent to have it changed. Once it is changed, he need to create an Eversafe ID.

He will needs to private message a CS_Agent here:

sfy — Tue, 30 May 2023 23:52:20 GMT

@Cookie3 Login to his account using the "wrong" email address, then follow @hTideGnow suggestion.

Cookie3 — Wed, 31 May 2023 00:24:31 GMT

I will try that. Thanks