topic Esim in Get Support

Esim

Mexican — Tue, 30 May 2023 23:24:28 GMT

I just switched to public. I still have no network. How long does it take to have network again?

Handy1 — Tue, 30 May 2023 23:25:14 GMT

@Mexican Try to reboot phone , or reset network setting first

hTideGnow — Tue, 30 May 2023 23:25:39 GMT

usually it is instant

Make sure you installed the eSIM profile

and try to reboot the phone

you could also need to Reset All networks on the phone

if all these not work, please submit ticket with agent: