topic Re: Plan Change on renewal date in Get Support

Plan Change on renewal date

Gomzy — Tue, 30 May 2023 19:08:32 GMT

If I am changing my plan to a new one on my renewal date, and if that plan is not available anymore on that date. Will I still be able to get it on the renewal date?

Re: Plan Change on renewal date

Handy1 — Tue, 30 May 2023 19:11:21 GMT

@Gomzy Yes absolutely , be sure to take screen shot of scheduled plan change too just in case any issues arise

Re: Plan Change on renewal date

LitlLdy — Tue, 30 May 2023 19:13:55 GMT

@Gomzy wrote:
If I am changing my plan to a new one on my renewal date, and if that plan is not available anymore on that date. Will I still be able to get it on the renewal date?

@Gomzy , if you select it now to change plan on renewal date it will do so. Please take a screenshot after doing so to show you did incase there were issues when the time comes for it to renew. Sometimes glitches happen even when the plan is still available!

Edit: Sorry @Handy1 for the repeat, I’m a slow typer! 😕

Re: Plan Change on renewal date

DDM69 — Tue, 30 May 2023 19:17:25 GMT

@Gomzy I changed my plan a few days ago and took a screenshot for proof just in case. Great idea... as mentioned by @LitlLdy @Handy1

Re: Plan Change on renewal date

hTideGnow — Tue, 30 May 2023 19:17:46 GMT

hi @Gomzy from feedback, agents were nice and will honor the deal still even it is "gone". Be safe, take a scrrenshot with date and submit a ticket if needed

You want to get the $39 plan? yes it is limited time offer, will see how long it lasts