topic Re: Add-ons in Get Support

Add-ons

M3C — Mon, 29 May 2023 23:50:51 GMT

I currently have 0 data left with my plans but have lots in my add ons. Will Public Mobile automatically activate this to keep data available for my use?

Re: Add-ons

Handy1 — Mon, 29 May 2023 23:52:42 GMT

@M3C Yes it will kick in automatically no worries

add here how to check your add on usage

Check add-ons /mins /Data

For most up to date account info

Re: Add-ons

hTideGnow — Tue, 30 May 2023 00:08:02 GMT

HI@M3C

Yes, you don't need to do anything. PM will automatically use the data add-on on your account

If that does not work, try reboot the phone

One common thing that stop it from working is people set a data limit on the phone, so make sure you didn't set that

Let us know if the data still does not work, not using your data add-on

Re: Add-ons

M3C — Tue, 30 May 2023 00:27:02 GMT

@hTideGnow thanks for the reply! Sounds good!

Re: Add-ons

M3C — Tue, 30 May 2023 00:28:43 GMT

@hTideGnow Awesome, thanks!

Re: Add-ons

Handy1 — Tue, 30 May 2023 00:30:24 GMT

@M3C your welcome !