topic Re: Using bonus data & 500min international call in Get Support

Using bonus data & 500min international call

Nas2 — Mon, 29 May 2023 16:45:04 GMT

Good day, Just wondering if is there is any extra step/process that I need to take in order to use my bonus data (about 7G altogether) and bonus international calls (about 1000min)?

Thank you

Re: Using bonus data & 500min international call

Handy1 — Mon, 29 May 2023 16:51:53 GMT

@Nas2 No extra steps the data should kick in right away after you use up your 30 days cycle and mins just dial your destination so long as it’s in the list

paid mins add on
Countries included in international long distance include: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada. Any unused minutes will roll over to your next cycle.

If it’s the holiday mins this is list for that

Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

Re: Using bonus data & 500min international call

Nas2 — Mon, 29 May 2023 16:51:27 GMT

Thank you Handy1. For int. calls you mentioned "so long as it's in the list". Where can I find the list?

Thank you again.

Re: Using bonus data & 500min international call

Handy1 — Mon, 29 May 2023 16:53:04 GMT

@Nas2 Just updated my original post to you to include

Re: Using bonus data & 500min international call

Nas2 — Mon, 29 May 2023 17:02:15 GMT

Very kind of you Handy1

best,

Re: Using bonus data & 500min international call

DennyCrane — Mon, 29 May 2023 20:27:28 GMT

You're regular data allotment gets used first, and then if/when you run out you start using your bonus data. If you're never using your monthly allotment you might want to consider dropping your plan down, knowing that you have bonus overflow data to fallback on if you ever run out on a lower plan.