topic Re: US roaming in Get Support

US roaming

Khalipso — Mon, 29 May 2023 00:29:22 GMT

If I get a US roaming plan with talk text and 3G of data, is the talk and text unlimited? Does it work when in the US Boston area?

Re: US roaming

hTideGnow — Mon, 29 May 2023 00:30:49 GMT

HI @Khalipso yes, with the US Bundle, Talk text are unlimited and you can call Canada and US

T-Mobile has Boston coverage, so , it should work. In case it does not work very well, you can submit ticket with agent and ask for some kind of compensation

Re: US roaming

DennyCrane — Mon, 29 May 2023 00:57:55 GMT

Yes and Yes. It's a great value.

Make sure you turn data roaming on on your phone too. And remember that the clock on the 15 days starts ticking the moment you purchase the roaming add-on.

Re: US roaming

hycm53 — Mon, 29 May 2023 01:20:41 GMT

@Khalipso wrote:
If I get a US roaming plan with talk text and 3G of data, is the talk and text unlimited? Does it work when in the US Boston area?

I was in Boston on April, US $30 add on worked very good and talk and text was unlimited. If your phone support VoLTE, turn on it or LTE. If your phone won't automatically connect to T Mobil, then manually connect to it.

Re: US roaming

hTideGnow — Mon, 29 May 2023 01:21:47 GMT

thanks @hycm53 for confirming. Now @Khalipso can go ahead

And @Khalipso , remember to connect to T-Mobile network., use automatic or manual. enable VoLTE and check if it works, it helps your voice. You have to enable roaming data on the device for data to work