topic How long does it take to activate an eSim? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987703#M686256 <P>I’m trying yo activate the ESim but it’s taking forever and failing often. What’s the trick?</P> Sat, 27 May 2023 23:01:51 GMT CarlaAnne 2023-05-27T23:01:51Z How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987703#M686256 <P>I’m trying yo activate the ESim but it’s taking forever and failing often. What’s the trick?</P> Sat, 27 May 2023 23:01:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987703#M686256 CarlaAnne 2023-05-27T23:01:51Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987706#M686258 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289030">@CarlaAnne</a>&nbsp;use the app to activate.&nbsp; &nbsp;Basically instant, same as before</P> Sat, 27 May 2023 22:50:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987706#M686258 hTideGnow 2023-05-27T22:50:59Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987714#M686264 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289030">@CarlaAnne</a>&nbsp; First check your credit card and make sure you haven’t been charged , if no then try again and if possible too on lap top or computer&nbsp;</P> Sat, 27 May 2023 22:57:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987714#M686264 Handy1 2023-05-27T22:57:05Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987851#M686380 <P>It’s been hours. Three hours and still nothing. It charged the card and says it activated …. But the phone does not work.&nbsp;<BR /><BR /></P><P>How long till it works?</P> Sun, 28 May 2023 02:59:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987851#M686380 Carla-Anne 2023-05-28T02:59:16Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987852#M686381 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/291371">@Carla-Anne</a>&nbsp; &nbsp;you checked the Community inbox?</P><P>Message them again now</P><P>and Mesage them again tomorrow morning</P> Sun, 28 May 2023 03:00:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987852#M686381 hTideGnow 2023-05-28T03:00:22Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987853#M686382 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289030">@CarlaAnne</a>&nbsp;Did you reboot the phone&nbsp;</P> Sun, 28 May 2023 03:01:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987853#M686382 Handy1 2023-05-28T03:01:00Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987869#M686397 <P>Yes … did that.&nbsp;</P> Sun, 28 May 2023 03:13:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987869#M686397 Carla-Anne 2023-05-28T03:13:02Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987870#M686398 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/289030">@CarlaAnne</a>&nbsp;and you got to the stage about installing the ESIM profile?</P><P>I am sure it is resolvable.&nbsp; Someone posted earlier that PM sent them another 2FA code and all worked out after</P> Sun, 28 May 2023 03:13:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987870#M686398 hTideGnow 2023-05-28T03:13:31Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987871#M686399 <P>Yes. We got to the eSim installation. But there’s apparently a code we’ll get … but we’re not getting texts. No calls. It’s just not working. But the number is clearly transferred away from the original provider because calls are going to the generic PM voicemail. But we can’t call or text or receive either.&nbsp;</P> Sun, 28 May 2023 03:16:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987871#M686399 Carla-Anne 2023-05-28T03:16:29Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987872#M686400 <P>Community inbox?? What is that?&nbsp;</P> Sun, 28 May 2023 03:16:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987872#M686400 Carla-Anne 2023-05-28T03:16:59Z Re: How long does it take to activate an eSim? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987883#M686411 <P>How can you get a new code if you can’t get texts?&nbsp;</P> Sun, 28 May 2023 03:24:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-long-does-it-take-to-activate-an-eSim/m-p/987883#M686411 Carla-Anne 2023-05-28T03:24:40Z