topic Re: Rewards glitch? in Get Support

Rewards glitch?

shabby — Sat, 27 May 2023 16:10:58 GMT

When i go to my payments section it shows no rewards on my next billing date, when i go to my rewards section all my rewards are there, why aren't they being applied to my next billing date?

Re: Rewards glitch?

shabby — Sat, 27 May 2023 16:14:44 GMT

A minute later its fine lol

Re: Rewards glitch?

BKNS27 — Sat, 27 May 2023 16:18:45 GMT

@shabby

I guess the new website takes a few minutes to download.

Re: Rewards glitch?

hairbag1 — Sat, 27 May 2023 16:19:14 GMT

@shabby

PM is going through some...growing pains right now.

There's a few glitches to be ironed out, but I'm sure all Rewards will be applied on your next renewal.

Re: Rewards glitch?

Handy1 — Sat, 27 May 2023 16:27:10 GMT

@shabby If you haven’t already noticed there’s a even better plan right now 20GB for $39 you can change for next renewal if you haven’t already 5GB more data and $1 less and you get to keep those old rewards you have also

Re: Rewards glitch?

softech — Sat, 27 May 2023 17:05:15 GMT

@shabby it is a browser cache issue. Please always login My Account using Incognito mode to avoid reading old cached page

Re: Rewards glitch?

shabby — Sat, 27 May 2023 19:40:17 GMT

I was going to change to it but stopped when i noticed this glitch, all good now and switched.

Re: Rewards glitch?

Handy1 — Sat, 27 May 2023 19:41:55 GMT

@shabby Nice me too , enjoy that savings I know I am 😉