topic Re: Text message not coming in Get Support

Text message not coming

Fluffyking — Sat, 27 May 2023 18:55:40 GMT

I just ported in my number and I am unable to receive text messages and this is really frustrating. I was able to right before I got public mobile so definitely something wrong with public mobile. I am able to use data and call people

Re: Text message not coming

hTideGnow — Sat, 27 May 2023 18:56:53 GMT

@Fluffyking did you reply a text from old provider? your port was stuck cos the text was not done. I will message you a porting help number to call to sort out

Re: Text message not coming

Fluffyking — Sat, 27 May 2023 18:58:53 GMT

Public mobile said someone will reach out to my old number but no one called or messaged me ever

Re: Text message not coming

softech — Sat, 27 May 2023 19:01:01 GMT

@Fluffyking they won't call you, or couple days later

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

Re: Text message not coming

Handy1 — Sat, 27 May 2023 19:01:10 GMT

@Fluffyking is your old account still active ? Do you still have the SIM card for it