topic Re: MMS in Get Support

MMS

Demaks — Sat, 27 May 2023 22:45:03 GMT

Can't receive or sent MMS. Data is on, the APN is correct, did network reset, still not working. The provider is charging, but not providing service or help. Not happy!

Re: MMS

DDM69 — Sat, 27 May 2023 00:46:21 GMT

@Demaks is MMS enabled on your device?

Re: MMS

softech — Sat, 27 May 2023 00:45:29 GMT

@Demaks you have data left?

compare your APN with here again

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

or default,mms,agps,supl,fota,hipri

(might need to include dun for hotspot)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

or Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: MMS

HALIMACS — Sat, 27 May 2023 00:48:57 GMT

Huh @softech ?

We don’t need a data allotment remaining for MMS, do we?

Re: MMS

softech — Sat, 27 May 2023 00:50:04 GMT

@HALIMACS true .. miss that.

Then only check the APN

@Demaks one more thing, if you have an iPhone, make sure Carrier Profile is updated

Re: MMS

Demaks — Sat, 27 May 2023 00:55:56 GMT

Don't know where to look for this setting.

Re: MMS

Demaks — Sat, 27 May 2023 01:00:23 GMT

This is different than what I have and what was told to put in. I have:

MMS proxy: 74.49.0.18

MMS port: 80

MVNO type: none

MVNO value: not set

Re: MMS

Demaks — Sat, 27 May 2023 01:01:10 GMT

I have Android.

Re: MMS

DDM69 — Sat, 27 May 2023 01:05:56 GMT

@Demaks easy google search...

An active cellular data connection is required to use the MMS function. Open the phone's Settings and tap “Wireless and Network Settings.” Tap “Mobile Networks” to confirm it is enabled. If not, enable it and attempt to send a MMS message.

Re: MMS

DDM69 — Sat, 27 May 2023 01:59:41 GMT

@Demaks so has this been resolved?

Re: MMS

softech — Sat, 27 May 2023 02:04:15 GMT

@Demaks wrote:
This is different than what I have and what was told to put in. I have:
MMS proxy: 74.49.0.18
MMS port: 80
MVNO type: none
MVNO value: not set

@Demaks try mine. It should work

Re: MMS

Demaks — Sat, 27 May 2023 20:35:44 GMT

Thanks for trying, but no.

Re: MMS

hTideGnow — Sat, 27 May 2023 20:41:16 GMT

Hi @Demaks MMS issue have to be a problem with APN.

does sms work?

MMS ever work on this phone

yours is an android? clear message app cache or clear data

Re: MMS

Demaks — Sat, 27 May 2023 20:55:56 GMT

Your settings worked, thanks!

Re: MMS

Itis1 — Sun, 25 Jun 2023 17:18:43 GMT

Thank you! Thank you! Thank you!!!!