topic Re: Customer Service. Can you migrate me to the 20gb for 39$ in Get Support

Customer Service. Can you migrate me to the 20gb for 39$

Winger1919 — Sat, 27 May 2023 00:02:48 GMT

Service. Can you migrate me to the 20gb for 39$

Re: Customer Service. Can you migrate me to the 20gb for 39$

DDM69 — Sat, 27 May 2023 00:04:36 GMT

@Winger1919 this is not customer service. Public Mobile is self serve. You have to manage your own account.

Re: Customer Service. Can you migrate me to the 20gb for 39$

hTideGnow — Sat, 27 May 2023 00:06:02 GMT

hi @Winger1919

you can do it yourself.

Re: Customer Service. Can you migrate me to the 20gb for 39$

hairbag1 — Sat, 27 May 2023 00:11:08 GMT

@Winger1919

log in to your account on a laptop, find Subscription and Add-ons...look to the right for Change Subscription. Make your selection but best to Change at renewal.

added...

Re: Customer Service. Can you migrate me to the 20gb for 39$

Handy1 — Sat, 27 May 2023 00:06:52 GMT

@Winger1919 If you haven’t already downloaded the new public mobile app and create your ever safe I’d . Start there sign in and change your subscription plan there and change in renewal and not immediately so you don’t lose money in current cycle it should look like this I just changed mine

Re: Customer Service. Can you migrate me to the 20gb for 39$

HALIMACS — Sat, 27 May 2023 00:08:06 GMT

@Winger1919

DELETED - already posted above 😉

Re: Customer Service. Can you migrate me to the 20gb for 39$

Winger1919 — Sat, 27 May 2023 00:23:55 GMT

Ok thank you..... If I do this myself, I would lose all my free gb and many minutes of bonuses that I currently have, I was going to mitigate the losses, any thoughts

Re: Customer Service. Can you migrate me to the 20gb for 39$

Handy1 — Sat, 27 May 2023 00:25:53 GMT

@Winger1919 @You will keep your old rewards and add ions untill all used up but if you have promotional data that you will most likely loose

Re: Customer Service. Can you migrate me to the 20gb for 39$

Winger1919 — Sat, 27 May 2023 00:36:27 GMT

Thank you. It is just free gb and minutes from the past PM have as a gift, but it is a nice extra cushion

Re: Customer Service. Can you migrate me to the 20gb for 39$

Handy1 — Sat, 27 May 2023 00:38:16 GMT

@Winger1919 If it’s the free holiday give away data and long distance mins then yes you get to keep those to untill all used up

Re: Customer Service. Can you migrate me to the 20gb for 39$

Winger1919 — Sat, 27 May 2023 00:42:15 GMT

Yes, just that stuff..... good to know... thank you

Re: Customer Service. Can you migrate me to the 20gb for 39$

Winger1919 — Sat, 27 May 2023 00:47:45 GMT

Thank you for the information. Much appreciated