topic Re: No access to 5G in Get Support

No access to 5G

GaijDelaneu — Fri, 26 May 2023 21:20:02 GMT

Phone : iPhone 13 Pro

I just purchased the 3 month 5g/150gb plan but I am unable to access 5G. I am located in Bridgewater Nova Scotia. Is there no 5G here?

Re: No access to 5G

Handy1 — Fri, 26 May 2023 21:23:48 GMT

@GaijDelaneu Reboot the phone first. If you haven’t already , also not sure bridgewater has 5G Halifax does , so when not in the city at this point you may have to rely on 4G /LTE

Re: No access to 5G

Anonymous — Fri, 26 May 2023 21:24:54 GMT

@GaijDelaneu Check this map with your area to see what coverage is available to you. If I look up Bridgewater it looks like only LTE at the moment. It's constantly changing so keep checking back.

5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS

Re: No access to 5G

hairbag1 — Fri, 26 May 2023 21:25:04 GMT

@GaijDelaneu

looks like limited 5G in Bridgewater and surrounding area...

Re: No access to 5G

hycm53 — Fri, 26 May 2023 21:37:41 GMT

@GaijDelaneu wrote:
Phone : iPhone 13 Pro

I just purchased the 3 month 5g/150gb plan but I am unable to access 5G. I am located in Bridgewater Nova Scotia. Is there no 5G here?

Check this PM coverage map: it looks like only 4G/3G
https://www.publicmobile.ca/en/on/coverage

Re: No access to 5G

gpixel — Sat, 27 May 2023 01:07:26 GMT

@GaijDelaneu

even though you are unable to access 5g, you should still have access to 250mbps speeds through lte. you can do a speed test to confirm. however, it may consume close to 500mb+ data