topic Re: $10 discount not showing up in Get Support

$10 discount not showing up

Fluffyking — Fri, 26 May 2023 20:09:20 GMT

Hello I got a referral code from my friend which would discount $10, so I put in the referral code on the check out stage but it didn’t reflect in the payment bill

please reflect it

Re: $10 discount not showing up

XionBunny — Fri, 26 May 2023 20:10:25 GMT

That credit will automatically be applied in time, it takes up to 72 hours usually.

Re: $10 discount not showing up

Handy1 — Fri, 26 May 2023 20:11:26 GMT

@Fluffyking You should see it with in 72 hours after activation

Re: $10 discount not showing up

hTideGnow — Fri, 26 May 2023 20:11:53 GMT

H @Fluffyking when did you activate? If not 72 hours yet, it will be there. Just wait for 3 days

if already 3 days still not showing in AVailable fund, then please submit ticket to CS agent at: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437