topic Re: Points in Get Support

Points

loyee — Fri, 26 May 2023 18:57:48 GMT

As the Rewards is changing to the new Points, do I have to activate the Points program manually in order to receive the points? Has the Rewards program already ended?

Re: Points

softech — Fri, 26 May 2023 18:58:56 GMT

@loyee NO

If you are on the OLD rewards, you can stay and no need to change. and DON"T change. the old one is much better

Only those on new activation, they have no choice but to be on the new Public Points

Re: Points

Anonymous — Fri, 26 May 2023 18:59:27 GMT

@loyee If you have had your account prior to the new points program, it's advisable to keep it and not migrate to the points system. If you choose to go to the points system you do have to opt in.

Re: Points

Handy1 — Fri, 26 May 2023 19:05:15 GMT

@loyee If your on old rewards you get to keep those rewards if you change plans , new activations are on the new Points program …. So long as you don’t not choose to switch to points you can freely change plans and keep old rewards

Add typo

Re: Points

hTideGnow — Fri, 26 May 2023 19:01:48 GMT

HI @loyee you are lucky if you are still on the old reward. No force migration to the new one. Stay

Re: Points

loyee — Fri, 26 May 2023 19:03:56 GMT

Thanks for reply.

The new website interface is a little confuse to me. I have a little difficulty to look up my old Rewards! 😕

So that means I should not do anything, right?

Re: Points

Anonymous — Fri, 26 May 2023 19:04:57 GMT

@loyee wrote:
Thanks for reply.
The new website interface is a little confuse to me. I have a little difficulty to look up my old Rewards! 😕
So that means I should not do anything, right?

Yep. Do nothing to stay on the old rewards system.