topic Re: signal speed in Get Support

signal speed

lomnomad — Fri, 26 May 2023 17:19:28 GMT

Recently my phone has been cutting in and out. My signal speed is only 114. I changed my plan from 3 to 4 G speed but this has not improved my signal speed. What needs to be done to improve my service?

Re: signal speed

softech — Fri, 26 May 2023 17:21:38 GMT

@lomnomad what kind of phone do you have? brand and model?

what is your speed test speed?

did you try in different area?

You tired with different phone? just in case it is a device/antenna issue

Re: signal speed

lomnomad — Fri, 26 May 2023 17:34:36 GMT

My phone is a samsung s20 fe and it has worked fine for several years. This problem just started a month ago. My test speed on the phone says between -105 and -115 everywhere in my house. This is the only phone I have.

Re: signal speed

lomnomad — Fri, 02 Jun 2023 22:43:01 GMT

no the problem is not solved