topic Re: calling international in Get Support

calling international

Stacy3 — Fri, 26 May 2023 16:45:23 GMT

i have 1000 international minutes, why cant i make a international call?

Re: calling international

softech — Fri, 26 May 2023 16:50:37 GMT

@Stacy3 your 1000 minutes were from Christmas bonus?

The international minutes can only be used to called selected counties and not all. Which country you are calling?

here is the list you can call :

International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.

Re: calling international

Handy1 — Fri, 26 May 2023 16:52:26 GMT

@Stacy3 First make sure you have mins let in add ons

Check add-ons /mins /Data

For most up to date account info

if you have some left it should kick in automatically but if you just purchased the add on you may need to reboot your device

Re: calling international

hairbag1 — Fri, 26 May 2023 17:04:11 GMT

@Stacy3

let us know what country you're trying to call.