https://productioncommunity.publicmobile.ca/t5/Get-Support/returns/m-p/985987#M684939 <P>It'll definitely work,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/290370">@Shnuga</a>&nbsp;</P><P>Just tap the CS_Agent username in your post, tap "Send a Message", then type a subject, add the comments you wish to add, then Send Message.</P> Fri, 26 May 2023 01:27:33 GMT HALIMACS 2023-05-26T01:27:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/returns/m-p/985966#M684926 <P>trying to private message&nbsp;<SPAN><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437">@CS_Agent</a> but says no matches found. Unable to request refund and return instructions for recent phone purchase from May 19, 2023. Please advise. Thx.</SPAN></P><P>&nbsp;</P> Fri, 26 May 2023 01:16:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/returns/m-p/985966#M684926 Shnuga 2023-05-26T01:16:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/returns/m-p/985987#M684939 <P>It'll definitely work,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/290370">@Shnuga</a>&nbsp;</P><P>Just tap the CS_Agent username in your post, tap "Send a Message", then type a subject, add the comments you wish to add, then Send Message.</P> Fri, 26 May 2023 01:27:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/returns/m-p/985987#M684939 HALIMACS 2023-05-26T01:27:33Z