topic Cel Phone in Get Support

Cel Phone

Pewee1 — Thu, 25 May 2023 03:22:21 GMT

Public Mobile tells my husband that he has no minutes left when he makes a call. This has never happened before and he hardly ever uses his phone, once when he did use it extensefully it did not reply that he had no minutes left and had to purchase more.

Re: Cel Phone

computergeek541 — Thu, 25 May 2023 03:21:52 GMT

@Pewee1 wrote:
Public Mobile tells my husband that he has no minutes left when he makes a call. This has never happened before and he hardly ever uses his phone, once when he did use it extensefully it did not reply that he had no minutes left and had to purchase more.

Have you husband try dialing a 1 before the area code if that isn't already being done.

Re: Cel Phone

fofoplitt — Thu, 25 May 2023 04:48:13 GMT

The old website had a detailed list showing the minutes used per each call (after the new website/app rollout, I'm not sure, to be honest). Also, android shows the lengths of your calls as well. Unsure about iPhones, but I'm guessing they also do. I would check that first to see if they match your plan minutes.