topic Re: How To Change Credit/Debit Info? in Get Support

How To Change Credit/Debit Info?

ZoeOnGP2 — Thu, 25 May 2023 01:29:48 GMT

The card I was using no longer works but I can't actually change which card is used, I just get led to a chatbot that doesn't even give me an option to change my credit/debit card. What the heck can I even do at this point? This new website change is, uhh, not the best.

Re: How To Change Credit/Debit Info?

DDM69 — Thu, 25 May 2023 01:36:52 GMT

Use the search bar for easy quick answers.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-credit-card/m-p/941641

Re: How To Change Credit/Debit Info?

Lieux — Thu, 25 May 2023 01:43:30 GMT

@ZoeOnGP2 Click here and on MANAGE YOUR PAIEMENT.

Re: How To Change Credit/Debit Info?

ZoeOnGP2 — Thu, 25 May 2023 01:44:39 GMT

None of those options are working for me

Re: How To Change Credit/Debit Info?

softech — Thu, 25 May 2023 01:46:23 GMT

@ZoeOnGP2

you can easily done that via My Account

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link: https://myaccount.publicmobile.ca/en/account/payment/manage-card

Re: How To Change Credit/Debit Info?

DDM69 — Thu, 25 May 2023 01:46:28 GMT

@ZoeOnGP2 are you able to login to your account? What are you seeing? Give lots of details for us to be able to help you properly. Thanks

Re: How To Change Credit/Debit Info?

ZoeOnGP2 — Thu, 25 May 2023 01:49:07 GMT

Never mind I FINALLY got it figured out.