topic Re: Changed new email address while update eversafe id,old email can not register new account in Get Support

Changed new email address while update eversafe id,old email can not register new account

K_GL — Thu, 25 May 2023 01:15:52 GMT

New email login working well,but Login old email account show resume active or go to login page,tried click resume activation button then back to login page

Re: Changed new email address while update eversafe id,old email can not register new account

NDesai — Thu, 25 May 2023 01:19:53 GMT

@K_GL Seems like the email you entered is not the same as your self-serve account? I am guessing at this point, but since it's asking to activate, the email is probably not linked with any self-serve account. On the login page, try clicking forgot email and see what happens

Re: Changed new email address while update eversafe id,old email can not register new account

alexisdupre — Thu, 25 May 2023 02:55:14 GMT

I also tried to change email during eversafe update and I have the same problem.

Re: Changed new email address while update eversafe id,old email can not register new account

jellyfish88 — Mon, 29 May 2023 22:08:22 GMT

where you able to find a fix for this? facing the same problem here