Payment

Nikok — Wed, 24 May 2023 20:55:57 GMT

I had auto payment set up on switched plans. I double payed as I payed one month manually. I don’t see any credit. Will I get my one month back or credit. I assume it doesn’t disappear.

I tried to open a ticket but it’s not working

Re: Payment

Handy1 — Wed, 24 May 2023 21:18:42 GMT

@Nikok If your plan renewed and then you changed it later that same day you would be charged twice .. and no refund as it’s prepaid .. if your saying you are charged twice for same plan change check cred card vaguely does one charge say pending and the posted . If that the case the pending charge should fall off .. but to get support here’s the link

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Payment

Re: Payment