topic Online order in Get Support

Online order

nick70 — Wed, 24 May 2023 19:04:06 GMT

I bought online a sim card on May 1st..still waiting? What could I do to get the sim card??

Re: Online order

hairbag1 — Wed, 24 May 2023 19:08:16 GMT

@nick70

wait times are up to 3 weeks for delivery.

Check your local mall for a Telus / Kodoo kiosk might have 'em.

Re: Online order

BKNS27 — Wed, 24 May 2023 19:33:43 GMT

@nick70

I know PM was having issues with shipping out SIM cards last week. I would suggest you contact a CS_Agent through Start a Chat or private message them on this Community page to see if the SIM was shipped out since it is over 3 weeks.

You can pick one up at a Telus/Koodo store or Amazon for $4.99 but Canadian Cell Supplies are sold out.