topic Re: bill in Get Support

bill

Yujing — Wed, 24 May 2023 16:34:31 GMT

why my current bill is big different from last month, no any reward.

Re: bill

hairbag1 — Wed, 24 May 2023 16:38:25 GMT

@Yujing

did you recently opt outta Rewards in favor of Points ?

Re: bill

Meow — Wed, 24 May 2023 16:38:35 GMT

What is the difference?

How much did you expected to pay and how much did you get charged?

More details are needed...

Re: bill

BKNS27 — Wed, 24 May 2023 16:50:10 GMT

@Yujing

What rewards were you receiving in the past?

Re: bill

Ego — Wed, 24 May 2023 17:20:11 GMT

if you swapped to the new rewards program then you have to “cash in” the new points manually, they don’t just take $amount off your bill like the old system (+you need to pay tax on the whole bill now instead of only on the reduced payments before)