topic Re: Account Number recovery in Get Support

Account Number recovery

ES83 — Wed, 24 May 2023 01:02:48 GMT

Hello,

I had an account with public mobile from 2019 up until March of 2020.
I am trying to recover my old account number.
How can I go about it?

Thank you kindly

Erico

Re: Account Number recovery

esjliv — Tue, 23 May 2023 23:34:55 GMT

@ES83 - an account that was in suspended status for over 90 days is automatically lost / closed.

Re: Account Number recovery

HALIMACS — Wed, 24 May 2023 00:05:56 GMT

What's the importance with recovering the old account number, @ES83 ?

Did you acquire a new Public Mobile SIM card to activate, or perhaps were hoping you could 'reactivate' the old PM SIM card?

If you have a new one, simply activate it by clicking here, https://activate.publicmobile.ca/

You'll need an e-mail address, a payment card (VISA, MC, American Express, or Visa Debit), the account number from your existing mobile service provider if you want to port your number from there to here, and a referral code from an existing customer to save each of you some money (if desired)

Re: Account Number recovery

ES83 — Wed, 24 May 2023 00:13:52 GMT

Thanks anyways for you help

Re: Account Number recovery

computergeek541 — Wed, 24 May 2023 00:39:31 GMT

self solution removed/solution re-assugned