topic Issue after recharging plan in Get Support

Issue after recharging plan

rez — Tue, 04 Jan 2022 20:07:12 GMT

Hi,

Can't receive calls texts and I have no data. I paid and recharged my account early morning.

Please help!

Thanks

rez — Fri, 26 Aug 2016 14:11:56 GMT

I can text and call now however my data still doesn't work. Help!

liamandrew94 — Fri, 26 Aug 2016 14:55:56 GMT

Did your data work before paying for another billing cycle? What is your current PM plan?

Mary_M — Fri, 26 Aug 2016 15:08:27 GMT

Good morning @rez

I'm really sorry to hear that you're unable to fully use your services.

Would you mind sending me your phone number by private message ?

I'll look into it and provide a solution for you !

Thanks,

Mary

rez — Fri, 26 Aug 2016 15:18:53 GMT

Data was working. As soon as we paid for another 3 month it stopped however.

Message has been sent.

Thanks