topic Re: Port from PM to Another Carrier in Get Support

Port from PM to Another Carrier

iamoasis — Tue, 23 May 2023 17:39:50 GMT

Hello,

I'm looking to port my current number from PM to Speakout. However, I do not want to get rid of my PM account. I'm just hoping to change it and have my old PM number ported to Speakout as my secondary phone.

Can you please advise what I should do first. I don't want to cancel my PM account. I just want to make sure my current # is ported to Speakout.

Thanks!

Re: Port from PM to Another Carrier

HALIMACS — Tue, 23 May 2023 17:42:26 GMT

There is no way to port your number from Public Mobile to another provider and retain the initial account with public mobile.

Sorry. 😕

Re: Port from PM to Another Carrier

esjliv — Tue, 23 May 2023 17:41:48 GMT

@iamoasis - you'll have to create a new number with Speakout to keep your Public Mobile account.

If you port your number from Public to another provider, it automatically closes your account with Public Mobile.

Re: Port from PM to Another Carrier

hTideGnow — Tue, 23 May 2023 17:42:33 GMT

HI @iamoasis sorry, you cannot.

account will be closed after the number is ported. There is no way to keep the account open and port away the number

if you need the account , i think for rewards purpose, you will have to take a new number with Speakout

Re: Port from PM to Another Carrier

iamoasis — Tue, 23 May 2023 17:44:29 GMT

Thank you everyone for your replies. That was quick!

Re: Port from PM to Another Carrier

Yummy — Tue, 23 May 2023 17:44:55 GMT

The moment you transfer your number to another provider your account is deleted and all rewards, add-ons, etc. are lost.

Re: Port from PM to Another Carrier

hycm53 — Tue, 23 May 2023 17:48:42 GMT

@iamoasis wrote:
Hello,

I'm looking to port my current number from PM to Speakout. However, I do not want to get rid of my PM account. I'm just hoping to change it and have my old PM number ported to Speakout as my secondary phone.

Can you please advise what I should do first. I don't want to cancel my PM account. I just want to make sure my current # is ported to Speakout.

Thanks!

Porting phone number from one provider to another means the account with previously provider will be closed after successfully porting.